Terms & Conditions

Skylam Consultancy and Immigration Services is a Canadian immigration consultancy. Immigration advice and representation are provided by a Regulated Canadian Immigration Consultant (RCIC) in good standing with the College of Immigration and Citizenship Consultants (CICC), whose public register you can search at college-ic.ca.

Everything on this website — the service pages, the articles, the FAQs and the result of the Free Eligibility Assessment — is general information about Canadian immigration. It is not legal or immigration advice, and it is not a substitute for advice about your own circumstances.

Immigration rules, programs, quotas and processing times change frequently and sometimes without notice. We update this site as we can, but we do not warrant that what you read here is current on the day you read it.

Sending a message, booking a consultation or completing an assessment does not make us your representative. We are engaged only when a retainer agreement has been signed by both you and us, and any fee it requires has been paid. Until then we do not act for you, we are not responsible for any deadline in your matter, and nothing you send us is protected as it would be under an engagement.

The Free Eligibility Assessment is an initial read of the information you provide, offered without charge. It is an opinion about likelihood, not a decision and not a promise. A positive assessment does not mean an application will be approved.

Its usefulness depends entirely on the accuracy of your answers. An assessment based on incomplete or inaccurate information will be wrong, and we are not responsible for that.

No one can guarantee the result of an immigration application. Decisions rest with Immigration, Refugees and Citizenship Canada, the visa office and the officer assigned to your file. Any person or firm promising you a visa, a specific processing time, or a "guaranteed" approval should be treated with great suspicion — including, if it ever came to it, us.

• Give us information that is true, complete and your own. Misrepresentation to Canadian authorities carries serious consequences, including a bar from entering Canada, and it is grounds for us to end our engagement immediately.
• Use this website lawfully. Do not attempt to gain access to any part of it you have not been given, disrupt it, scrape it at volume, or submit anything unlawful, abusive or malicious through its forms.
• Do not use the site to send us anything you would not want stored — see our Privacy Policy for how what you do send is handled.

Consultation and representation fees are set out in the retainer agreement before any work begins. Government filing fees are separate, are set by the authority concerned, and are not ours. Nothing on this website is an offer to act at a particular price.

This site links to government and other external websites, and embeds scheduling and newsletter tools operated by third parties. We do not control any of them and are not responsible for their content, their availability or their handling of your information, which is governed by their own terms.

The text, images, layout and code of this website belong to Skylam or are used with permission. You may read, print and share pages for your own personal, non-commercial use. You may not republish, sell or systematically copy any part of the site without our written permission.

We do not promise that the site will be available without interruption or free of error. We may change, suspend or withdraw any part of it at any time.

To the extent the law allows, Skylam is not liable for any loss arising from your reliance on the general information on this website, from any interruption to the site, or from any third-party service reached through it. Nothing in these terms limits liability for anything that cannot lawfully be limited — including our professional obligations to a client under an engagement, which are governed by the retainer and by CICC's rules.

These terms are governed by the laws of the Province of Ontario and the laws of Canada that apply there. The courts of Ontario have jurisdiction over any dispute about them.

We may revise these terms. The version on this page is the one in force, and the date at the top is when it last changed. Continuing to use the site after a change means you accept it.

• Email: info@skylam.ca
• Phone: +1 905-279-6663 (Monday to Friday, 09:00–17:00)
• Post: [Skylam office address to be confirmed]